Frequently asked questions

FAQ

About Faunella London

Welcome to Faunella!

At Faunella, we believe that fashion is a reflection of individuality and confidence. Our mission is to bring you the latest trends in women's clothing, carefully curated to ensure you always look and feel your best.

Discover our collection of chic, stylish, and contemporary pieces that are perfect for any occasion. Whether you're looking for casual wear, office attire, or something special for a night out, Faunella has you covered. Our pieces are designed to blend comfort with elegance, allowing you to express your unique style effortlessly.

We are committed to providing high-quality fashion at affordable prices, ensuring that every woman can enjoy the thrill of wearing the latest trends. Our new arrivals section is constantly updated, so there's always something fresh and exciting to discover.

Explore Faunella today and step into a world where fashion meets passion.

Fashion that empowers. Style that speaks.

Where is my package?

We strive to process and ship orders within 1-3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

What is the return policy?

See our return policy: https://faunella.com/policies/refund-policy

What are the payment Methods?

We strive to make your shopping experience as convenient as possible by offering a variety of payment methods. You can choose from the following secure options to complete your purchase:

  • Google Pay: Pay quickly and securely using your Google account.
  • Apple Pay: Use your Apple devices to make easy and safe payments.
  • Debit and Credit Cards: We accept all major debit and credit cards, including Visa, MasterCard, and American Express.
  • PayPal: Pay easily and securely with your PayPal account.

Our checkout process is simple and secure, ensuring that your payment information is protected. If you have any questions about our payment methods, please feel free to contact our customer service team. Thank you for shopping with us!